Archive

Posts Tagged ‘ebook’

Why leaders need to worry about digitization

January 24th, 2014

This is a thought-provoking video discussion between two heavyweights from MIT and McKinsey. Even though they’re not directly talking to leaders in the accounting profession their observations and insights give food for thought. Read more…

At last: A drug that will help you sell more

January 10th, 2014

It seems that there’s a drug to fix every conceivable problem we humans have. You will not therefore be surprised to learn that there’s even one that will help us close more sales. It’s called 1,3, 7-trimethylxanthin and you can buy it over the counter anywhere. Read more…

Customer Service: How to move from ordinary to extraordinary

January 2nd, 2014

Differentiation is arguably the most important source of growth for service businesses. That said, when it’s difficult to differentiate the outcome of your service, it’s essential to focus your attention on differentiating the process by which you deliver your service. Read more…

When No means Not Yet: A Principa Alliance Member’s Experience

December 23rd, 2013

In a presentation I do on professional selling I try to make the point that if a prospect says “no” it never means “never”. People make decisions based on “where they are at” at the time of making the decision and their natural inclination is to resort to the status quo because that’s the way we humans are wired. Read more…

Even smart people come to the wrong conclusions … to their cost!

November 22nd, 2013

Listen to this and form your own view about what really counts if you want to create something great whether it be a business or a product. You’ll recognize the voices I’m sure.