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10 Keys to empathetic listening that will help you sell more

April 27th, 2022

We are born with two ears, two eyes, and one mouth. Very early on we combine these endowments in creative ways to get a message across that helps us survive and in the early days, our most useful tool for getting what we wanted was our mouth. It turns out that for many (perhaps most) people their mouth continues to be the most used device. I find this interesting because compared with your ears and your eyes, your mouth has the least sophisticated connection with the brain and for some people it seems there’s no connection at all.

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