Archive

Archive for the ‘Uncategorized’ Category

IKEA’s success may have more to do with accident than design

April 5th, 2018

As much as I love talking about strategy and execution and all that cool stuff I have always felt that a “magic potion” simply does not exist and great strategy is usually only recognized in hindsight and has way more to do with how people in a leadership role respond to opportunities that pop up from time to time and challenges that pop up all the time. Read more…

Should Governments step in to assist businesses in trouble?

March 25th, 2018

And is this something business advisors should think about? Read more…

It was 1998 and I was thinking about the firm of the future

February 1st, 2018

In 1998 I was the CEO of Results Accountants’ Systems – the Accountants’ Bootcamp company. During a particularly difficult time I wrote a weekly report to our 100+ team scattered around the world. The report I wrote on August 15 talked to a “dream” I had about the way firms would be operating in the future. I picked 2008 as the year that defined the future but was out by 10 years. Read more…

Ever thought of playing a game with your clients?

January 1st, 2018

One of the more interesting and enjoyable experiences I’ve had in the past year is spending some quality time with Paul Kennedy and his team in his Goffs Oak office in the UK. I’m about spend another 5 months there to finish a project that I think all accountants (and other business advisors) should seriously consider. Read more…

What I’m working on: The intersection between neuroscience and practice development

December 25th, 2017

Yesterday, a good friend of mine asked if I was enjoying “retirement.” I explained that I haven’t retired (and never will) but have simply changed careers from running a consulting business to writing about the SME consulting process through the lens of my own experience, my observation of the experience of others, and based on some important science Read more…

Do accountants really understand what offering a business advisory service means?

May 1st, 2017

Several years ago, as part of a Principa marketing initiative, I conducted a telephone survey of 58 accounting firms in northern Nevada and California who had described themselves in the phone directory and/or their web site as being accountants (CPAs) and business advisers. Read more…

A Day in the Office With Paul Kennedy: How One FirmTransitioned from Compliance to Advisory

April 20th, 2017

This is the story of how O’Byrne and Kennedy changed their business model from an unremarkable suburban compliance practice with 500 clients to a remarkable niche business advisory firm with 50 clients and in the process dramatically increased profitability, client loyalty, and team member engagement while having a life-changing impact on the clients they work with. Read more…

Are you doing all you can to help your clients prepare for retirement?

March 15th, 2017

In this note I want to address something I raised in an earlier blog post about an accountant’s responsibility for alerting clients about the need to take financial planning very seriously and to do so from a young age. My interest in this piqued after reading Tony Robbin’s recent book called Unshakeable: Your Guide to Financial Freedom. Read more…

Discounting as a Pricing Strategy: A 100 Year Old Story

October 1st, 2016

I’m inviting you to Boston MA 1891. In that year Edward and Lincoln Filene took over the management of their father’s retail store called Filenes. At the time it was quite a successful business that specialized in women’s fashions and accessories but the two brothers built it into one of the world’s leading retail companies by implementing a non-traditional business model. Read more…

Managing Working Capital Is Key to Growth and Survival: Hard & Costly Lessons

September 1st, 2016

In this post I want to share a story with you. It arises from a chance conversation with a member who is working with a client who has an inventory management challenge which came on the back of an article another friend of mine sent me about a report on the failure of the Dick Smith retail group in Australia. Read more…