If you want to change business outcomes, adopt an inclusive management style

When I first became interested in the idea of pro-active business management in the mid 1970’s the prevailing sentiment at the time was that you had to be tighter, tougher, leaner, meaner or die. Being youthful and mentally aggressive I was seduced by this notion. Fortunately, I was teaching at the time so I didn’t have much opportunity to let myself loose on an unsuspecting business community.

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