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Archive for March, 2010

Sources of Differentiation for Professional Service Firms

March 6th, 2010

Most accounting firms offer pretty much the same work product as every other firm in the industry.  Traditional compliance services have the character of commodities in the sense that customers find it difficult, if not impossible, to make a judgment as to the quality of the work product and must therefore form their value judgment on the basis of their experience with the firm. Read more…