Archive

Posts Tagged ‘client profitability’

If You Want to Break From The Pack, Innovation is the Key

July 19th, 2014

As I prepare material for our up-coming Practice Innovation Workshops I’ve been doing a lot of research into the process of creative idea generation (specifically how to teach it and how to implement it) because at the end of the day that’s what ultimately gives business enterprises (and that includes accounting firms and their clients) a competitive edge. Read more…

Timesheets and Managing a Professional Service Firm

November 18th, 2013

One of the most common questions I get asked is: “What do you think of the idea of trashing timesheets?”  My standard answer is: “It might be a great initiative for your firm if it is a catalyst for creating a client value centric business model but some form of time monitoring does provide useful management information.” Read more…

Are all your clients profitable to service?

April 12th, 2010

As I have discussed in a previous blog posting, time and billing systems that are in general use masquerade as practice management systems but even those that have the potential to provide useful management information are not generally used for that purpose.  The only “management” support they give is to monitor time charged by people for billing purposes. Read more…