41 Zig Zigler Quotes to Live Life By

  1. A goal properly set is halfway reached
  2. A goal is a dream with a deadline.
  3. A lot of people quit looking for work as soon as they find a job.
  4. Building a better you is the first step to building a better [my edit] family, business, community, country, and world.
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A dozen questions to ask before starting a business

  1. Who will be your customers?
  2. Why will they want your product/service?
  3. How many of them exist and how will you get to them?
  4. How much will they be willing to pay?
  5. Why will your customers talk positively about your product/service?
  6. What will your product/service cost to create, deliver and support?
  7. How easy will it be to start this business?
  8. How much capital will you need to start?
  9. How will you defend it against competitors?
  10. How easy will it be to scale the business?
  11. How much capital will you need to scale it?
  12. Why do you want to do this?

If you don’t know the answers, or at the very least have a good feel for them then save your time and money and don’t start.

IKEA’s success may have more to do with accident than design

As much as I love talking about strategy and execution and all that cool stuff I have always felt that a “magic potion” simply does not exist and great strategy is usually only recognized in hindsight and has way more to do with how people in a leadership role respond to opportunities that pop up from time to time and challenges that pop up all the time. Continue reading “IKEA’s success may have more to do with accident than design”

It was 1998 and I was thinking about the firm of the future

In 1998 I was the CEO of Results Accountants’ Systems – the Accountants’ Bootcamp company. During a particularly difficult time I wrote a weekly report to our 100+ team scattered around the world. The report I wrote on August 15 talked to a “dream” I had about the way firms would be operating in the future. I picked 2008 as the year that defined the future but was out by 10 years. Continue reading “It was 1998 and I was thinking about the firm of the future”

Ever thought of playing a game with your clients?

One of the more interesting and enjoyable experiences I’ve had in the past year is spending some quality time with Paul Kennedy and his team in his Goffs Oak office in the UK. I’m about spend another 5 months there to finish a project that I think all accountants (and other business advisors) should seriously consider. Continue reading “Ever thought of playing a game with your clients?”

What I’m working on: The intersection between neuroscience and practice development

Yesterday, a good friend of mine asked if I was enjoying “retirement.” I explained that I haven’t retired (and never will) but have simply changed careers from running a consulting business to writing about the SME consulting process through the lens of my own experience, my observation of the experience of others, and based on some important science Continue reading “What I’m working on: The intersection between neuroscience and practice development”

The Biggest Challenge Facing a Business Adviser

The biggest challenge I have had as an adviser to the owners and/or managers of businesses who are seeking help to improve the profitability and value of their enterprise is typically encapsulated in the saying “a fish stinks from the head down.”

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The most dangerous person in an organization

… is a founder CEO who believes he (more often than ‘she’ for some reason) knows everything he needs to know to manage and grow his business and believes anyone who doesn’t perform at a high level, as per his instructions, is incompetent, stupid or lazy.

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Drucker on the Critical Importance of Knowledge Worker Productivity & the Role of Leadership

Management guru writes “A knowledge-based workforce is qualitatively different from a less-skilled one. True, knowledge workers are a minority of the total workforce and are unlikely ever to be more than that. But they have become the major creators of wealth and jobs. Increasingly, the success–indeed, the survival–of every business will depend on the performance of its knowledge workforce. And since it is impossible, according to the laws of statistics, for an organization to hire more than a handful of “better people,” the only way that it can excel in a knowledge-based economy and society is by getting more out of the same kind of people-that is, by managing its knowledge workers for greater productivity. The challenge, to repeat an old saying, is ‘to make ordinary people do extraordinary things.'”

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