Stephen Covey tells us in his brilliant book The 7 Habits of Highly Effective People that we should seek first to understand and then me understood. That is so critically important to influencing people it hardly bears close examination.
Continue reading “If You Want to be a Better Leader Try This.”Tag: listening
An unexpected way to acquire a new client
It never ceases to amaze me how much value accountants can add to their clients (and themselves) if only they are willing to take the time to have a conversation with their clients to better understand their aspirations and the vision they have for their business. This is a classic case in point. I recently recorded an interview with Rachel Ray who, at one time, Continue reading “An unexpected way to acquire a new client”