How to read a book a week

January 26th, 2017

I read a lot of books but that wasn’t always the case. I got interested in reading when I had to at graduate school but what really got me into them was the realization that there is so much you can learn that is incredibly valuable in life and in business and all you need to do Read more…

More proof that delegation is the key

December 17th, 2016

I was going through some early material from my days as the CEO of Results Accountants’ Systems and came across an Advisor Note written by Colin Dunn, one of our team members in the UK. On reading his note I thought it’s just as relevant today as it was back in 1998 when he wrote it -perhaps even more so. So, with a few edits by me, here it is … Read more…

Why great ideas get left at the door of CPE conferences

November 17th, 2016

There is great content on the web that deals with questions like how to build a great business, how to be a great business advisor, how to charge what your worth, and any number of other “how to’s” you care to think of. With that in mind and given that most of these are free or low cost relative to their potential payoff it amazes me Read more…

Discounting as a Pricing Strategy: A 100 Year Old Story

October 1st, 2016

I’m inviting you to Boston MA 1891. In that year Edward and Lincoln Filene took over the management of their father’s retail store called Filenes. At the time it was quite a successful business that specialized in women’s fashions and accessories but the two brothers built it into one of the world’s leading retail companies by implementing a non-traditional business model. Read more…

Managing Working Capital Is Key to Growth and Survival: Hard & Costly Lessons

September 1st, 2016

In this post I want to share a story with you. It arises from a chance conversation with a member who is working with a client who has an inventory management challenge which came on the back of an article another friend of mine sent me about a report on the failure of the Dick Smith retail group in Australia. Read more…

Structural Change in the US CPA Industry – Small Firm Challenges

August 1st, 2016

 

Because industry structure plays a major part in determining the way in which competition plays out in an industry it’s useful to take a look at how structure changes over time due to forces coming from outside the industry (e.g. regulatory changes, technology impacts) as well as shifts in the way firms within the industry respond to those forces, innovate and compete. Read more…

So you want better clients

July 4th, 2016

“Explain how I can attract and retain better quality clients” was one of the responses from 92% of the people who attended a webinar I presented last year in which I asked the following question: what are the top 3 questions you’d like me to answer in the book I’m writing on practice development? Read more…

The theater of service has been around for a long time

June 20th, 2016

I’ve been reading a biography on the Wright Brothers that describes in minute detail the hugely difficult process they went through to create an airplane. One of the side notes that caught my attention was a reference Read more…

Good on you Google!

May 16th, 2016

When I was writing my earlier post on financial literacy I was going to comment of the payday loan industry and the obscene interest rates (which can easily exceed 1,000%) they charge people who are short of cash and have to live from Read more…

Financial literacy raises its head again

May 11th, 2016

How much better our society would be if everyone did what is right. I choose not to watch the news much because it’s so depressing but I made an exception last night and, as predicted, it was depressing. So much so that I feel compelled to share Read more…