Posts Tagged ‘building relationship capital’

How to build relationship capital as a foundation for building your firm

February 1st, 2022

Ed Mendlowitz, a frequent contributor to the US CPA Trendlines Newsletter, recently wrote a short piece on the 8 ways to charm a client and noted, correctly in my view, that our performance gets assessed largely on the small things. I totally agree with his sentiment but have modified his suggestions somewhat to reflect what I think charms clients.

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