How to make $3.5 billion in 12 years

I’m often amazed at how frequently a series of events intersect. A couple of days ago I was presenting a webinar in which I talked about how important it is to empower your team members by creating an environment of trust …. a mantra we hear every day.  As always, I mentioned the work of Pat Lencioni author of The 5 Dysfunctions of a Team and Dan Pink’s thought-provoking book Drive: The Surprising Truth About What Motivates Us. Continue reading “How to make $3.5 billion in 12 years”

A Business Plan Template

I’m not a huge fan of traditional business plan construction but I do acknowledge that the process gives business people a framework for thinking through the various elements of planning for success. Having said that I’m writing this post for another reason. The template that was attached was sent to me by a relationship manager at my Australian bank. I have had virtually nothing to do with him in the past and this came as somewhat as a surprise. He has no idea what my business is about and I’m certain that he sent this template to all his “business” customers. Continue reading “A Business Plan Template”

What are CPAs talking about

Bill Sheridan always has interesting insights about our profession with an equally interesting angle that he posts on the MACPA blog. One that jumped of the page for me recently was one he called The Best Business Advice Ever: Be Willing to Change. As usual, Bill is right on the money so take a moment to read his thoughts. Continue reading “What are CPAs talking about”

Autonomy and Team Member Performance

Since I have been presenting the Q&A web conferences this year slightly less than 50% of the questions asked have related directly or indirectly to team member issues such as how to delegate, how to get them to embrace your culture, how to motivate and get engagement, how to improve productivity, how to get people to think logically etc. Continue reading “Autonomy and Team Member Performance”

Urinals, Flies and System Design

A couple of years ago I was at Schiphol Airport in Amsterdam on my way to a meeting in Eindhoven. As often happens when travelling I needed to use the restroom. For the most part it was like any other restroom around the world but when I addressed the urinal I noticed there was, what appeared to me (sans glasses) to be, a black image of a spider or something etched on the bowl. You probably don’t want to hear this level of detail but I need to tell you that I aimed for that image, hit it and then left the restroom after washing my hands without giving it another thought. Continue reading “Urinals, Flies and System Design”

Brewing excellence, one cup at a time

That’s the marketing slogan of Keurig the company (among others) that has created coffee pods they call K-Cups that allow consumers to enjoy a really good quality coffee beverage without having the skill expected from a trained Barista and, most importantly, it makes all this possible to quickly and conveniently do in their home or office. Continue reading “Brewing excellence, one cup at a time”

Brilliance comes in short bursts

In his absolutely fascinating book Linchpin, Seth Godin, writes “brilliance comes in short bursts, ordinary is a continuum.” At least that the quote according to my journal and since I was making some notes on his work at the time I assume it was him. He was talking about the fact that most of the things Richard Branson does in a day are mundane and most people could do them just as well as him. Continue reading “Brilliance comes in short bursts”

Ya wanna bet? Understand this and your sales conversion rate will dramatically improve.

Someone asks if you’d like to play coin flip? The deal is you put $100 on the table and call to win $200.” Would you play? Continue reading “Ya wanna bet? Understand this and your sales conversion rate will dramatically improve.”

Why leaders need to worry about digitization

This is a thought-provoking video discussion between two heavyweights from MIT and McKinsey. Even though they’re not directly talking to leaders in the accounting profession their observations and insights give food for thought. Continue reading “Why leaders need to worry about digitization”