New hires get OnBoard Southwest Airlines

The number one issue facing business today is finding, hiring and retaining productive team members.  According to Terri Kabachnick in I Quit, But Forgot to Tell You 75% of the demand for new employees is to replace departed ones rather than accommodate growth in the business.  She also mentions that disengagement amongst employees is rampant with nearly two thirds saying they are disengaged and a staggering 84% of executives, managers and associates stated that they like what they do but not where they do it.

Research done by Fred Reichheld and his team at Bain & Company indicates that high profit performing companies have two characteristics in common: Continue reading “New hires get OnBoard Southwest Airlines”