At 99 degrees water is merely hot, at 100 degrees it turns to steam and can move locomotives. Just one degree—a one percent change—makes the difference. This is a great metaphor for business. It is always the little things, the small improvements, that yield big results. Let’s take a look at the impact that small improvements in the key drivers of profitability have on the bottom line–you could have a conversation with your clients along these lines. Continue reading “What Does 1% Mean for Your Business?”